Request a refund for your iptvnordicgo order
Use the request period for the term you paid for. Contact us on WhatsApp within that period from the purchase date, identifying the order you want refunded. Bonus months do not change the request window.
Match the window to your paid term
| Paid term | Window from purchase |
|---|---|
| 1 month | 3 days money-back guarantee |
| 3 months | 7 days money-back guarantee |
| 6 months | 10 days money-back guarantee |
| 12 months | 30 days money-back guarantee |
Include the order details
- Find the purchase date and payment reference.
- State the paid term and number of simultaneous screens.
- Say that you are requesting a refund for that order.
- Send the message to iptvnordicgo through WhatsApp and keep the conversation for follow-up.
If a player is involved
Mention the included IBO Player Pro year if you chose an annual subscription. A player license you purchased separately from a developer is a different transaction; identify it clearly so it is not confused with the subscription order.
Following the request
Payment references and the repayment arrangement are discussed in the order conversation. This page does not promise an instant credit or a fixed payment-provider processing time. Keep the reference from the reply so you can follow the same request without starting a second conversation.